Terms & Conditions
Website Terms
These Terms and Conditions govern the ordering, sale, and delivery of goods as well as the use of this Website. They are legally binding and enforceable against anyone accessing or using the Website (“you” or “user”). By using the Website or clicking the “Register Now” button, you confirm that you have read and agree to these Terms and Conditions.
Online Shopping
The Website allows you to shop for a wide range of products, including sports, home goods, electronics, beauty products, and more (“Goods”).
Geographic Scope
Regardless of your location, your use of the Website is governed by these Terms and Conditions, and all delivery addresses, including for returns, must be within South Africa.
Consumer Protection
These Terms and Conditions apply to users who qualify as consumers under the Consumer Protection Act, 68 of 2008 (the “CPA”).
Key Provisions
Certain clauses may limit Thepe Stores’ or a third party’s liability, create liability for the user, or require the user to indemnify Thepe Stores or acknowledge certain facts.
User Responsibility
It’s crucial to understand these Terms and Conditions. If anything is unclear, you should ask Thepe Stores for clarification before proceeding.
Legality
Nothing in these Terms is intended to unlawfully restrict any legal rights or obligations for either you or Thepe Stores under the CPA.
Acceptance of Terms
By using this Website, you are deemed to accept these Terms unconditionally. Do not use the Website if you do not agree to them.
Returns Policy
Refer to the Returns Policy for details on returning products, including refunds, replacements, or repairs. This policy is part of these Terms and Conditions.
Registered Users Only
Only registered users can order goods on the Website.
User Registration
To register, you must provide a unique username, password, and personal details. These will be used to access the Website and purchase goods.
Security
Your username and password must be used only by you and not shared with anyone. If you enter the correct details, you are responsible for the resulting order, even if the details are used fraudulently unless the order is canceled as per these Terms.
Security Breach
Notify Thepe Stores immediately if you suspect any unauthorised use of your login details.
Age Requirement
You must be 18 years or older, or have parental or guardian consent to use the Website.
Prohibited Use
Do not use any tools or software to interfere with the Website’s operation or copy its content without permission. Distribution of defamatory or unlawful material via the Website is prohibited.
Order Acceptance
Orders from registered users may be accepted or rejected by Thepe Stores depending on stock availability, pricing accuracy, and payment receipt.
Order Confirmation
A sale is only confirmed when the goods are delivered to you or collected by you, not when the order or payment is confirmed.
Order Cancellation
Orders can be canceled before dispatch or delivery notification. Post-delivery, returns can only be made according to the Returns Policy.
Shopping Basket
Items in your wishlist or shopping basket do not constitute an order and may be removed or have their prices changed without notice.
Stock Limits
Stock is limited, and prices may change at any time. If goods become unavailable after your order, you’ll be notified and refunded if you’ve already paid.
Secure Payment
Online payments are encrypted for security.
Payment Methods
Payments can be made by debit card, credit card, direct bank deposit, or EFT, depending on availability. Additional verification may be required for debit and credit card payments, and orders may be canceled if verification fails.
Delivery Timeframe
Thepe Stores aims to deliver goods within 30 days of payment. If unable to do so, you’ll be notified and can choose to cancel the order and receive a refund.
Delivery Responsibility
Delivery is fulfilled when the goods are delivered to your specified address, after which Thepe Stores is not responsible for any loss or unauthorized use.
Accuracy of Information
Thepe Stores strives to ensure accurate descriptions, availability, and pricing on the Website. In the event of errors, liability is limited to refunding you for any incorrect purchase price.
Availability
Thepe Stores may offer Gift Vouchers and Coupons. These must be used within their validity period and under the specified conditions.
Gift Vouchers
Purchased vouchers are valid for three years. Free vouchers have a shorter validity. Vouchers cannot be used to buy other vouchers or be exchanged for cash.
Coupons
Coupons are subject to specific terms and may be canceled or rejected by Thepe Stores if misused. Each coupon is typically valid for one use, and conditions apply based on the coupon type.
Data Protection
Thepe Stores respects your privacy and safeguards your personal information as detailed in the Privacy Policy.
Updates
Thepe Stores may update these Terms at any time. You are responsible for reviewing them regularly. Continued use of the Website indicates acceptance of any changes.
Consent
By using the Website or emailing Thepe Stores, you consent to electronic communication as per the Privacy Policy.
Website Content
All content on the Website is protected by copyright and trademark laws and is the property of Thepe Stores or its licensors. Unauthorized use is prohibited.
User Risk
Use of the Website is at your own risk. Thepe Stores is not liable for any loss or damage arising from the use of the Website or reliance on its content.
Warranties
The Website and its content are provided “as is,” with no warranties unless specified by law.
External Links
Thepe Stores is not responsible for third-party websites linked from the Website and does not endorse their content.
Inaccuracy
Thepe Stores is not liable for inaccuracies on the Website unless due to gross negligence.
Indemnification
You agree to indemnify Thepe Stores against any losses arising from your use of the Website or third-party links.
Website Availability
Thepe Stores will try to keep the Website available but may suspend or terminate it at any time without notice.
User Suspension
Non-compliance with these Terms may result in suspension or termination of your access to the Website.
Legal Governance
These Terms are governed by South African law, and disputes will be resolved under the jurisdiction of South African courts.
Communication
Notices must be sent by hand, prepaid registered post, or email, and will be deemed received as per specific timelines.
Handling Complaints
Complaints about goods or services should be directed to Thepe Stores via the provided contact email.
Right to Suspend
Thepe Stores may suspend or terminate the Website or your access at any time.
Transfer of Rights
You cannot transfer your rights or obligations under these Terms without permission.
Enforcement of Rights
Failure to enforce any right does not constitute a waiver of that right.
Invalidity
If any part of these Terms is found invalid, the rest remains in effect.
Entire Agreement
These Terms constitute the complete agreement between you and Thepe Stores.